Frequently Asked Questions (FAQ)

Multiple Payment Options for Your Convenience

You can order online and pay using a Debit or Credit Card. We also accept other payment methods such as Paypal, Western Union, MoneyGram, Bank Transfer, and Bitcoin. For these, please get in touch with us via WhatsApp or Email.

Building Trust Through Transparency and Quality

We understand the importance of trust. All our products are independently tested and analyzed to ensure 100% purity and quality before shipping. We adhere to stringent quality control procedures to maintain the integrity of our products.

Expertise and Quality in One Package

We are a high-profile chemical enterprise, specializing in producing local anesthetics. Our product range includes benzocaine, lidocaine, phenacetin, procaine hcl, and other pharmaceutical raw powders. We operate under a strict Quality Assurance and Quality Control system that aligns with the USP standard.

Efficient Processing and Shipping

Once we receive your payment, we will begin processing your order within one day. The shipping time from our warehouses to worldwide typically takes 5-7 business days.

Tracking Your Order Has Never Been Easier

We will ship your order to our specialized shipping partner immediately after confirming your payment. Afterward, we will provide you with an order number and update you on its status. Our shipping experts have extensive knowledge of the best couriers for different countries.

Safe and Guaranteed Delivery

We use a unique method involving Special Line+ local FedEx/UPS delivery to ensure the safest and most reliable shipping. We guarantee the delivery of your products.

Discreet and Secure Packaging

Your parcel will be packaged in a yellow gold foil bag with no labels, ensuring a 100% safe and discreet shipping process.

Flexible Ordering to Suit Your Needs

The minimum order quantity is 250g, and the maximum amount that can be ordered at a time is 200kg.

Tailored Solutions for Unique Needs

Yes, we offer custom formulations to meet specific requirements. Please get in touch with our customer service team for more details.

Quality You Can Trust

We are ISO-certified and follow all international trade laws and regulations, ensuring that you can trust the quality and reliability of our products.

If you have further questions or need additional information, don’t hesitate to contact us. We are here to assist you every step of the way.